Cloud PBX vs On-Premise PBX Systems for Better CX

Posted on 20-May-2022 7:18
Views 275

"A #cloud #IP #PBX #system is the latest #business #communication technology that categorized into Software-as-a-Service (Saas). #Hosted PBX system use networks to offer VoIP services. The entire cloud PBX system is managed and maintained by a third-party vendor. These vendors offer unique sets of features such as call routing, audio conferencing, real-time analytics, etc.Hosted PBX software provides a #virtual #communication channel along with robust features. It also facilitates better CX for customers by ensuring zero latency with real-time #customer #engagement capabilities over the cloud.

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Cloud PBX vs On-Premise PBX Systems for Better CX ottawa